This is an operation strategy used to achieve high level of performance and quality. The three principal of TQM are 1) Customer satisfaction 2) Employee involvement 3) Continuous improvement in performance The TQM Wheel Ref google.load(‘orkut.share’, ’1′); google.setOnLoadCallback(function() { new google.orkut.share.Button({ lang: ‘en’, style: google.orkut.share.Button.STYLE_REGULAR, title: ‘Total Quality Management (TQM)’,summary: (‘This is an operation strategy [...]
Posts Tagged ‘Operations’
Product Planning using Quality Functional Deployment
Quality Functional deployment (QFD) is very important process to covert the demand of the consumer in the quality of the product to deploy those quality constraints into the entire manufacturing process or on subset of the manufacturing process. Initially this method was used in manufacturing, but later adopted into the service sector and lot of [...]
